Delivery

Please note during peak season or sales period there may be a small dispatch delay while our packing team catches up!
Processing Time 

Please allow up to 2-3 days for your order to be processed before being dispatched.

Tracking Numbers 


All items are sent tracked, your tracking will be emailed to you.


Shipping Rates 

Standard Shipping: $9.95 AUD

Available for Australia & New Zealand

International Shipping: $20 AUD

*Available for all international shipping locations.


We offer Free Shipping on all orders over $100




DESTINATIONDELIVERY TIME (AFTER DISPATCH)
AustraliaApprox. 7-10 Business Days
New ZealandApprox. 7-12 Business Days
USAApprox. 6-12 Business Days
UKApprox. 8-15 Business Days
Canada Approx. 10-20 Business Days
InternationalApprox. 15-25 Business Days
Address Accuracy

Please be sure to check, double check, and triple check your address is correct! Include all street numbers, unit numbers, floors + company names where applicable. We suggest including a mobile phone number so we can contact you quickly if there are any problems.

If an order is returned to us/not delivered due to an incorrect shipping address, the re-posting fee is AU$20 to cover the return shipping we are charged as well as the cost to resend. 

If you have entered the wrong address or need to update an address, please email us immediately at info@luxandlaceco.com to amend. Labels are created automatically once the order is placed so we only have a small window to be able to make any changes. We are not responsible for missing parcels if we could not update address in time.
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